The player from the Czech Republic had requested a withdrawal prior to submitting their complaint. The issue was resolved after the player marked the complaint as resolved, indicating that the withdrawal had been successfully processed. The Complaints Team confirmed that …
The staff outside the entrance were glad to assist wheelchair users. Upon entering the casino, I found the main floor wheelchair accessible, with spacious hallways and smooth, flat surfaces. Security is paramount, as you’d expect from an establishment dedicated to …
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